Support
If you need technical help, have a service question, or want to discuss ongoing support, this page is the best place to start.
We support businesses and individuals with practical, direct assistance across devices, networking, software, security, and general IT issues.
Before You Contact Us
To help us respond more effectively, include:
- a short description of the issue
- what device or system is affected
- whether this is affecting one person or multiple users
- any error messages you have seen
- how urgent the issue is
Frequently Asked Questions
What types of issues do you help with?
We help with computer repair, networking, backups, security concerns, website support, general IT troubleshooting, and technology purchasing or setup questions.
Do you offer remote support?
Yes. Many issues can be handled remotely, depending on the device, the problem, and your environment.
Do you provide on-site support?
Yes, where appropriate and depending on location and the type of work required.
Do you work with businesses only?
No. We can support both businesses and individual clients, depending on the type of request.
Can you help if I am not sure what service I need?
Yes. If you are unsure where your issue fits, describe the problem and we will point you in the right direction.
Do you offer ongoing support arrangements?
Yes. We can discuss one-time assistance as well as recurring support, maintenance, and advisory arrangements.
Can you help with new equipment setup?
Yes. We can help with selection, acquisition, setup, migration, and configuration.
Direct Contact
If you prefer direct contact, you can reach us using the details below.
- Phone: +1 647-548-6119
Request Support
Use the form below to send a support request or general enquiry.